This provides the user information contained on the disk. If the disk is encrypted, the output will display:Ī Highwater value (number of sectors encrypted).Ĥ.If the disk is not encrypted, “Disk is not instrumented by bootguard" will be the output.The output of this command tells you whether the disk is still encrypted. In the command, substitute the PGP WDE disk number listed in the previous step for the number 1 if it is different. Entering this command displays a list of disks which the following steps reference.ģ. To list all installed hard disks in the system type: pgpwde –enum. To begin working with the PGPWDE command line tool, open a command prompt and change to the PGP installation directory (default directory shown) C:\Program Files\PGP Corporation\PGP desktop.Ģ. Other commands can be listed by typing pgpwde –help.ġ. The following commands will help diagnose and decrypt the disk. Users unable to access their disk from Windows or who are unable to boot should proceed to Users able to access their encrypted disk from Windows should proceed to Section 2.Ģ. After starting the system with the hard disk encrypted to a passphrase and an eToken, valid passphrases are not accepted.ġ.Master Boot Record (MBR) corruption causing the system to no longer boot.System displays “Error loading operating system_" after entering the passphrase at the PGP BootGuard screen.Inability to decrypt or read the contents of a secondary or non-system disk.On rare occasions internal or external disks that are encrypted may experience the following issues: Connect the hard disk back to system and run the fixmbr command from the Windows Recovery Console from a Windows XP installation CD. Note: If a system hard disk has been “fully" decrypted, and will not boot, make sure to slave the disk and backup all your data, or use bit-by-bit copy of the disk. Section 3 details use of the Recovery Disk. Section 2 provides procedures for using the PGPWDE command line interface. Section 1 describes some symptoms that users with encrypted disk problems may encounter. This article provides tools and steps to diagnose and recover disks that are encrypted with Symantec Drive Encryption (previously PGP Whole Disk Encryption). (Assuming that the D: drive is the disk number “1”) 發佈於 作者 Allen Chung 分類 PGP 除錯 Drive Encryption Diagnosis and Recoveryĭrive Encryption Diagnosis and Recovery – Symantec Drive Encryption
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